Privacy Policy

Cicom Logistics is committed to protecting customers’ personal information and transaction data.

• We collect only the minimum data required, for clearly defined purposes

• All data is stored and secured in compliance with Vietnamese and international regulations

• No information is shared with third parties without the customer’s explicit consent

Terms of Use

By accessing the Cicom Logistics website or using our services, customers agree to comply with:

• All applicable Vietnamese and international laws and regulations

• Cicom Logistics’ privacy policy, commercial terms, and code of conduct

• The prohibition of using this website or services for any illegal purposes or actions that violate the rights of third parties

Code of Conduct

At Cicom Logistics, we foster a working and business environment based on the following principles:

• Respect for customers, partners, and colleagues

• Honesty in communication and business transactions

• Transparency in processes and data handling

• Commitment to service quality and protection of customer rights

Standard Commercial Terms

• All quotations and service contracts clearly state the terms of delivery, payment, warranty policies, and responsibilities of the parties involved

• Quotation validity: up to 30 days from the date of issue (unless otherwise agreed)

• Flexible payment terms based on service progress or specific contractual agreements

• Delivery conditions follow Incoterms or bilateral agreements as mutually determined